Customer Care

One of the most important things to the building process is the customer care you receive during the design, construction, and after closing on your new home.


During the building process Gene personally walks each job site on a regular basis. He is constantly working with our team to make sure you are getting the quality home we promise you and to trouble shoot any problems that have arisen. Throughout the building process Kristie guides you through the decisions you make to customize your new home and make it reflect your design tastes. 

Our subcontractors give a year warranty on their workmanship and we purchase you a third party, 10 year structural warranty. These are 2 simple ways to let you know you will be taken care of even after the closing of your home. 

Also now provided to you at closing is a book on how to properly take care of your new home. Use this as a resource for what to expect and for additional maintenance tips.